A partner who knows your name and your business.
“We were looking for a local bank, a place we could physically go into and meet with people and develop a relationship,” she explained. “When I called Northern Bank to inquire, they actually called us back and followed up with us. Elnaz, at the branch, suggested that she and I go to lunch and that’s when we learned that Northern Bank did so much.”
“When I need training on something like online banking,” she said, “I can go in and get training with another person, a human being who can show me what I need to know. Everyone is so nice at Northern Bank. When you go into the branch, they say, ‘hello’. They know your name. They follow up with you. That’s hard to find in a bank.”