Please note that all Northern Bank branches and the Contact Center will be closed on Wednesday, January 1, for New Years Day. As always, mobile banking, online banking and our ATM network are available to you 24/7.

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SUCCESS STORY: AN ONLINE BANKING SOLUTION

Northern delivers on customer service and technology

For one business, it chose Northern Bank for its online banking and local community feel.

BUSINESS BANKING CHALLENGE
When LightWork Therapy & Recovery, which offers mental health therapy for women, wanted to expand to a second office it needed a local financial partner on its side. That’s why Jackie Lightner and her team reached out to Northern Bank for online business banking and checking. Jackie had a specific issue with another bank’s online banking, which did not connect well to popular accounting software.

“We were expanding the business to Cummings Park in Woburn and having issues connecting QuickBooks,” said Jackie. “So, when we connected with Northern Bank, it offered the best of both worlds – a local bank that cares about its customers and has the financial technology that we need.”

THE NORTHERN BANK SOLUTION
LightWork Therapy & Recovery is now leveraging Northern Bank’s Business Online Banking which reduces in-branch visits and saves time. Busy business owners can take care of their banking needs right from home or the office.

“Things have been going great,” said Jackie. “The bank is super responsive to any questions we have.”

About LightWork Therapy & Recovery

At the heart of Massachusetts, nestled in Woburn, stands Lightwork Therapy & Recovery. We are a beacon of hope, healing, and empowerment for women. We understand the unique challenges women face, from societal pressures and responsibilities to deeply personal battles. Our ethos revolves around a simple belief: every woman possesses innate strength, resilience, and light. Sometimes, life’s challenges can dim this light, but with the right support, it can shine brightly again.

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A complicated process made easy.

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Longtime Dunkin’ franchise owner, Mark Cafua, was ready to consolidate his franchise locations to specific geographic areas. Having been a client of Northern Bank’s since 2007, he looked to Northern once again...

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