SUCCESS STORY: Health Savings Account

Professional service with a personal touch.

Spectrum Industries' Vice President, Maria Simili-Croteau, was ready to set up HSA accounts for her company's employees and was getting nowhere with the financial institution she was referred to. That's when she decided to contact Northern Bank.


“The agent who managed our company health insurance program had recommended a bank for us to set up HSA accounts for each of our employees, but when I went online to create an account, which was supposed to take only a matter of minutes, it was a horrible process. I couldn't even contact anyone by phone to get help. The only option was to do a live chat and maybe someone would eventually call me back in 48 hours. It was so frustrating.”

"I decided there had to be a better option for us, so I contacted Northern Bank after finding them online and reviewing their website information.”
"All I did was give her the information and she took care of everything. It was fantastic."

“I spoke with Ann Spak-Danjou, one of Northern Bank's Premier Banking Relationship Managers. Ann was incredibly helpful. She actually came into my office, spent three hours with us and set up all of our HSA accounts right there on the spot.”

A Growing Partnership

“I was so impressed with the service I received from Northern Bank, I told my husband, who owns a different company, that he should set up an HSA too. Ann got that all taken care of for him as well. I even told my insurance agent he should start referring Northern Bank to his other customers., because Northern Bank made it so easy for us.”

"I'd definitely recommend them to anyone who's looking for professional service with a personal touch."

About Maria Simili-Croteau

Maria Simili-Croteau is Vice President of Spectrum Industries, Inc., an electrical distributor that supplies electrical products, such as transformers and metering equipment, to utility companies, government contracts and manufacturers. Spectrum has been in business for 27 years.

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